How To Fix AM820 - The specified communication type is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 820

• Message text: The specified communication type is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM820 - The specified communication type is not supported ?

  The SAP error message AM820, which states "The specified communication type is not supported," typically occurs in the context of Asset Management or when dealing with Asset Accounting (FI-AA) in SAP. This error indicates that the system is unable to process a specific communication type that has been defined in the configuration or during a transaction.
  Causes:
  
  Invalid Communication Type: The communication type specified in the transaction or configuration may not be valid or recognized by the system.
  Configuration Issues: There may be a misconfiguration in the settings related to asset communication types in the system.
  Missing Customization: If the system has been customized, the necessary settings for the communication type may not have been implemented.
  Version Compatibility: The communication type may not be supported in the version of SAP you are using.
  
  Solutions:
  
  Check Communication Type: Verify the communication type being used in the transaction. Ensure that it is valid and supported by the system.
  Review Configuration: Go to the configuration settings for Asset Accounting (transaction code SPRO) and check the settings related to communication types. Ensure that the communication type is properly defined.
  Consult Documentation: Refer to SAP documentation or help files to understand the valid communication types and their configurations.
  Customizing Settings: If the communication type is custom, ensure that all necessary customizing steps have been completed. You may need to consult with your SAP Basis or technical team.
  Check for Notes: Look for any SAP Notes related to this error message. Sometimes, SAP releases notes that provide fixes or workarounds for specific issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset) to see where the error occurs.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Testing: If possible, test the communication type in a development or test environment to see if the error can be replicated and to troubleshoot further without affecting production data.
  
  By following these steps, you should be able to identify the cause of the AM820 error and implement a suitable solution.