How To Fix AM821 - There is no possible entries help for this field in the current system

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 821

• Message text: There is no possible entries help for this field in the current system

What causes this issue?

The input help function for the field "Jurisdiction Code" is available
only in SAP systems with applications components (for example, ERP or
CRM), but not in any purely SAP NetWeaver systems.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM821 - There is no possible entries help for this field in the current system ?

  The SAP error message AM821 ("There is no possible entries help for this field in the current system") typically occurs when a user attempts to enter data into a field that does not have any valid entries available for selection. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  Missing Master Data: The field may require specific master data (e.g., materials, vendors, customers) that has not been created or is not available in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the entries for that field.
  Field Configuration: The field may be configured in such a way that it does not allow for any entries or is not linked to any valid data.
  Data Filters: There may be filters applied that restrict the available entries for that field.
  System Configuration: The system may not be properly configured to provide entries for that field, possibly due to missing customizing settings.
  
  Solutions:
  
  Check Master Data: Verify that the necessary master data exists in the system. For example, if the field is for a material, ensure that the material master records are created and active.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the data related to that field. This may involve checking user roles and permissions.
  Field Settings: Check the configuration of the field in the relevant transaction or module. Ensure that it is set up correctly to allow for valid entries.
  Remove Filters: If there are any filters applied to the field, try removing them to see if that allows for valid entries to be displayed.
  Consult with SAP Basis or Functional Team: If the issue persists, it may be necessary to consult with the SAP Basis or functional team to check for any system configuration issues or to ensure that the necessary customizing settings are in place.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check specific transaction codes related to the module you are working in (e.g., MM for materials management, SD for sales and distribution).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or help files related to the specific module or transaction to understand the expected behavior of the field in question.
  
  By following these steps, you should be able to identify the cause of the AM821 error and implement a solution to resolve it.