How To Fix AM773 - Data Inconsistency in USR21. Start RSADRCK2 (Note 459763)

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 773

• Message text: Data Inconsistency in USR21. Start RSADRCK2 (Note 459763)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM773 - Data Inconsistency in USR21. Start RSADRCK2 (Note 459763) ?

  The SAP error message AM773 indicates a data inconsistency in the USR21 table, which is related to user master records. This inconsistency can lead to issues with user authorizations and access rights within the SAP system.
  Cause:
  The inconsistency in the USR21 table can arise from various reasons, including:
  
  Manual changes to user data that did not follow the proper procedures.
  System errors during user creation or modification.
  Incomplete or failed updates due to system crashes or interruptions.
  Data inconsistencies caused by transport requests or system upgrades.
  
  Solution:
  To resolve the AM773 error, you can follow these steps:
  
  
  Run the Report RSADRCK2:
  
  Execute the report RSADRCK2 in the SAP GUI. This report is specifically designed to check and correct inconsistencies in the USR21 table.
  You can run this report by entering the transaction code SE38 or SA38, then entering RSADRCK2 and executing it.
  
  
  
  Analyze the Output:
  
  After running the report, review the output for any inconsistencies or errors reported.
  The report will provide details on the inconsistencies found and may suggest corrective actions.
  
  
  
  Correct Inconsistencies:
  
  Follow the recommendations provided by the report to correct the inconsistencies. This may involve updating or deleting erroneous entries in the USR21 table.
  
  
  
  Check User Authorizations:
  
  After correcting the inconsistencies, verify that user authorizations and access rights are functioning as expected.
  
  
  
  Consult SAP Notes:
  
  Refer to SAP Note 459763 for additional guidance and information related to this error. This note may contain specific instructions or patches that can help resolve the issue.
  
  
  
  Backup and Test:
  
  Before making any changes, ensure that you have a backup of your data. It is also advisable to test the changes in a development or quality assurance environment before applying them to the production system.
  
  
  
  Related Information:
  
  USR21 Table: This table contains user master data, including user authorizations and profiles.
  SAP Notes: Always check for the latest SAP Notes related to user management and data consistency issues, as they may provide updated solutions or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) and SUIM (User Information System) for managing user data.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.