How To Fix AM736 - The postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 736

• Message text: The postal code &1 must have a length of &2 or &3

INCLUDE ADDR_MSG_POSTAL_CODE_US_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM736 - The postal code &1 must have a length of &2 or &3 ?

  The SAP error message AM736 indicates that there is an issue with the postal code format in the system. Specifically, it states that the postal code entered must have a length of either a specified value (denoted as &2) or an alternative value (denoted as &3). The placeholder &1 represents the actual postal code that was entered.
  Cause:
  
  Incorrect Length: The postal code entered does not match the expected length defined in the system configuration. This can happen if the postal code is too short or too long.
  Configuration Settings: The system may have specific settings for postal code lengths based on country or region, and the entered postal code does not conform to these settings.
  Data Entry Error: The user may have mistakenly entered an incorrect postal code, such as including extra characters or omitting necessary digits.
  
  Solution:
  
  Check Postal Code Length: Verify the length of the postal code you are trying to enter. Ensure it matches the expected lengths defined in the system (either &2 or &3).
  Review Configuration: If you have access to the configuration settings, check the postal code length settings for the relevant country or region in the SAP system. This can usually be found in the customizing settings under Logistics or Master Data.
  Correct Data Entry: If the postal code was entered incorrectly, correct it to ensure it meets the required length. Remove any extra characters or add missing digits as necessary.
  Consult Documentation: If you are unsure about the correct postal code format, refer to the relevant documentation or guidelines for postal codes in the specific country or region.
  
  Related Information:
  
  Country-Specific Formats: Different countries have different formats for postal codes. For example, the United States uses a 5-digit format (ZIP code) or a 9-digit format (ZIP+4), while other countries may have different requirements.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or updates related to postal code validation.
  User Training: Ensure that users entering data are trained on the correct formats for postal codes to minimize errors.
  
  If the issue persists after checking these aspects, it may be necessary to consult with your SAP support team or a technical consultant for further assistance.