How To Fix AM723 - Company postal code &1 must have a length of between &2 and &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 723

  • Message text: Company postal code &1 must have a length of between &2 and &3

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  • INCLUDE ADDR_MSG_POSTAL_CODE_PA_001

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM723 - Company postal code &1 must have a length of between &2 and &3 ?

    The SAP error message AM723 indicates that there is an issue with the postal code format for a company in the system. Specifically, the error states that the postal code must have a length that falls within a specified range, which is indicated by the placeholders &1, &2, and &3 in the message.

    Cause:

    1. Incorrect Postal Code Length: The postal code entered for the company does not meet the required length criteria. This could mean that the postal code is either too short or too long.
    2. Configuration Settings: The length requirements for postal codes may be defined in the system configuration, and the entered postal code does not comply with these settings.
    3. Data Entry Error: There may have been a typographical error when entering the postal code.

    Solution:

    1. Check Postal Code: Verify the postal code entered for the company. Ensure that it is correct and falls within the specified length range.
    2. Review Configuration: If you have access to the configuration settings, check the settings for postal code lengths in the relevant SAP module (e.g., SAP Customizing Implementation Guide). Adjust the settings if necessary, but be cautious as this may affect other data.
    3. Data Validation: Implement data validation checks to ensure that postal codes entered in the future meet the required length criteria.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific details on postal code requirements for your region or business context.

    Related Information:

    • SAP Modules: This error is often encountered in modules related to Asset Management (AM) or other modules that require company address information.
    • Transaction Codes: You may encounter this error while using transaction codes related to company master data, such as OX15 (Edit Company Code) or OX02 (Edit Company).
    • User Roles: Ensure that the user has the appropriate permissions to edit company data, as restrictions may also lead to errors.

    If the issue persists after checking the postal code and configuration, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.

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