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Message type: E = Error
Message class: AM - Business Address Services
Message number: 724
Message text: There must be a number in the &2 place of the postal code &1
Error message extract from SAP system. Copyright SAP SE.
AM724
- There must be a number in the &2 place of the postal code &1 ?The SAP error message AM724 indicates that there is an issue with the postal code format in the system. Specifically, the error states: "There must be a number in the &2 place of the postal code &1." This typically means that the postal code entered does not conform to the expected format, which may require a numeric character in a specific position.
Cause:
Incorrect Postal Code Format: The postal code entered may not match the expected format defined in the system. This could be due to:
- Missing digits.
- Incorrect characters (e.g., letters instead of numbers).
- An incorrect number of digits.
Configuration Issues: The postal code format may not be correctly configured in the SAP system for the specific country or region.
Data Entry Errors: Users may have entered the postal code incorrectly, leading to the error.
Solution:
Verify Postal Code: Check the postal code entered for accuracy. Ensure that it contains the correct number of digits and that the required numeric characters are present in the specified positions.
Check Configuration: If you have access to the configuration settings, verify that the postal code format for the relevant country is correctly defined in the system. This can usually be found in the customizing settings under:
- SPRO ? Enterprise Structure ? Definition ? Logistics General ? Define Postal Codes.
Consult Documentation: Refer to the SAP documentation or help files for the specific postal code format required for the country in question.
User Training: Ensure that users are trained on the correct format for entering postal codes to avoid future errors.
Contact Support: If the issue persists after verifying the postal code and configuration, consider reaching out to your SAP support team for further assistance.
Related Information:
By following these steps, you should be able to resolve the AM724 error and ensure that postal codes are entered correctly in the SAP system.
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