How To Fix AM712 - Use only digits in places &2 to &3 in postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 712

• Message text: Use only digits in places &2 to &3 in postal code &1

INCLUDE ADDR_MSG_POSTAL_CODE_LB_001

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM712 - Use only digits in places &2 to &3 in postal code &1 ?

  The SAP error message AM712 indicates that there is an issue with the postal code format in the system. Specifically, it suggests that the postal code entered contains non-numeric characters in the specified positions. The message format is as follows:
  
  &1: The postal code that was entered.
  &2 and &3: The positions in the postal code where only digits are expected.
  
  Cause:
  The error typically occurs when:
  
  The postal code is entered incorrectly, containing letters or special characters in positions that should only have digits.
  The postal code format defined in the system does not match the expected format for the region or country.
  There may be a configuration issue in the postal code validation settings.
  
  Solution:
  To resolve the AM712 error, you can take the following steps:
  
  
  Check the Postal Code: Review the postal code you entered and ensure that it contains only numeric digits in the specified positions. Remove any letters or special characters.
  
  
  Refer to the Correct Format: Verify the correct postal code format for the specific country or region you are working with. Ensure that the postal code adheres to the local postal standards.
  
  
  Update the Entry: If you find any errors in the postal code, correct it and try saving or processing the entry again.
  
  
  Configuration Check: If the issue persists, check the configuration settings in SAP related to postal codes. This may involve:
  
  Reviewing the settings in the customizing transaction (e.g., SPRO) for address management.
  Ensuring that the postal code validation rules are correctly set up for the relevant country.
  
  
  
  Consult Documentation: If you are unsure about the postal code format or configuration, refer to SAP documentation or consult with your SAP administrator for guidance.
  
  
  Testing: After making corrections, test the entry again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on postal code formats.
  User Manuals: Refer to user manuals or training materials that cover address management in SAP.
  Support: If you continue to experience issues, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to resolve the AM712 error and ensure that postal codes are entered correctly in the system.