How To Fix AM338 - Other target address other than target addr. with independent comm. data

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 338

• Message text: Other target address other than target addr. with independent comm. data

What causes this issue?

Besides a target address with independent communication data, no
further target addresses can be given.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM338 - Other target address other than target addr. with independent comm. data ?

  The SAP error message AM338, which states "Other target address other than target addr. with independent comm. data," typically occurs in the context of Asset Accounting (FI-AA) when there is an issue with the target address configuration for asset transactions. This error can arise during the posting of asset transactions, such as acquisitions, transfers, or retirements, when the system detects a mismatch in the expected target address for the asset.
  Cause:
  
  Configuration Issues: The target address for the asset may not be correctly configured in the system. This could be due to incorrect settings in the asset master data or in the configuration of the asset accounting module.
  Independent Communication Data: The error may indicate that the system is expecting a specific target address for the communication data, but it is receiving a different one. This can happen if there are inconsistencies in the asset master data or if the asset is linked to a different company code or controlling area.
  Data Migration Issues: If assets were migrated from another system, there may be discrepancies in the target address settings that were not properly aligned during the migration process.
  
  Solution:
  
  Check Asset Master Data: Review the asset master data for the asset in question. Ensure that the target address is correctly set up and matches the expected configuration.
  Review Configuration Settings: Go to the configuration settings in the Asset Accounting module and verify that the target address settings are correctly defined. This includes checking the settings for the company code, controlling area, and any other relevant parameters.
  Correct Independent Communication Data: If the error is related to independent communication data, ensure that the communication settings for the asset are correctly configured and that they align with the expected target address.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to this error.
  Testing: After making any changes, perform a test transaction to ensure that the error has been resolved and that the asset transactions can be processed without issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as AS01 (Create Asset), AS02 (Change Asset), or AS03 (Display Asset) to review and modify asset master data.
  SAP Documentation: Refer to the official SAP documentation for Asset Accounting for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.