How To Fix AM339 - Source address has no communication data

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 339

• Message text: Source address has no communication data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM339 - Source address has no communication data ?

  The SAP error message AM339, which states "Source address has no communication data," typically occurs in the context of Asset Management, particularly when dealing with asset master records or transactions related to asset accounting. This error indicates that the system is unable to find the necessary communication data for the specified source address, which can hinder processes such as asset transfers, postings, or other related activities.
  Causes:
  
  Missing Communication Data: The asset master record or the relevant configuration may not have the necessary communication data (like email, phone number, etc.) defined.
  Incorrect Configuration: The configuration settings for the asset management module may not be set up correctly, leading to missing or incorrect data.
  Data Inconsistency: There may be inconsistencies in the data between different modules or records, causing the system to fail in retrieving the required communication data.
  User Authorizations: The user may not have the necessary authorizations to access the communication data for the asset.
  
  Solutions:
  
  
  Check Asset Master Data: 
  
  Go to the asset master record (transaction code AS03) and verify that all necessary communication data fields are filled out correctly.
  Ensure that the relevant fields (like email, phone number, etc.) are populated.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the Asset Accounting module to ensure that communication data is properly defined and linked to the relevant asset types.
  Use transaction code SPRO to navigate to the configuration settings and verify the setup.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the asset data. This can often be done through standard SAP reports or tools.
  Use transaction code OAAQ to check for inconsistencies in asset data.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to view and edit the communication data for the asset. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes and any relevant screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), AS03 (Display Asset), and OAAQ (Asset Master Data Consistency Check).
  Documentation: Review SAP documentation related to Asset Accounting for best practices and guidelines on maintaining asset master data.
  Training: Consider training sessions or workshops on Asset Management in SAP to better understand the system's requirements and functionalities.
  
  By following these steps, you should be able to identify and resolve the issue related to the AM339 error message in SAP.