How To Fix AM336 - Pass only one address with independent communication data

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 336

• Message text: Pass only one address with independent communication data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM336 - Pass only one address with independent communication data ?

  The SAP error message AM336 ("Pass only one address with independent communication data") typically occurs in the context of Asset Management, particularly when dealing with asset master data or communication data for assets. This error indicates that the system has detected multiple addresses being passed for a single asset when only one is expected.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Multiple Addresses: The system is receiving multiple address entries for a single asset, which is not allowed in the context of independent communication data.
  Data Entry Error: There may be a mistake in the data entry process where multiple addresses were inadvertently entered.
  Configuration Issues: There could be a configuration issue in the system that allows for multiple addresses to be associated with a single asset.
  
  Solution:
  To resolve the AM336 error, you can take the following steps:
  
  
  Check Asset Master Data:
  
  Go to the asset master data transaction (e.g., AS02) and check the communication data section.
  Ensure that only one address is entered for the asset. If there are multiple addresses, remove the unnecessary ones.
  
  
  
  Review Data Entry Procedures:
  
  Ensure that the data entry procedures are clear and that users are trained to enter only one address for independent communication data.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings related to asset management and communication data. Ensure that the system is set up to allow only one address per asset.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to asset management and communication data for any specific guidelines or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset).
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context.
  User Training: Ensure that users involved in asset management are trained on the importance of maintaining accurate and compliant asset data.
  
  By following these steps, you should be able to identify the cause of the AM336 error and implement a solution to resolve it.