How To Fix AM305 - You cannot enter a note for the communication type.

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 305

• Message text: You cannot enter a note for the communication type.

What causes this issue?

A new note for a communication type is to be entered via the function
module ADDR_REMARKS_MAINTAIN. As this can cause data inconsistencies,
the entry is ignored.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the calling program.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AM305 - You cannot enter a note for the communication type. ?

  The SAP error message AM305 ("You cannot enter a note for the communication type") typically occurs in the context of Asset Management when you are trying to enter a note for a communication type that does not allow it. This can happen in various transactions related to asset master data or asset transactions.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Communication Type Restrictions: The specific communication type you are trying to use does not support notes. Certain communication types are predefined in SAP and may have restrictions on whether notes can be added.
  Configuration Settings: The configuration settings for the communication types in your SAP system may not allow notes to be entered.
  User Authorization: There may be restrictions based on user roles or authorizations that prevent entering notes for certain communication types.
  
  Solution:
  To resolve the AM305 error, you can take the following steps:
  
  
  Check Communication Type: Verify the communication type you are trying to use. Ensure that it is one that allows notes. You can check the documentation or configuration settings for the specific communication type.
  
  
  Review Configuration: If you have access to the configuration settings, check the settings for communication types in the Asset Accounting (FI-AA) module. You may need to consult with your SAP administrator or functional consultant to review the configuration.
  
  
  User Authorization: Ensure that your user role has the necessary authorizations to enter notes for the communication type in question. If you suspect authorization issues, contact your SAP security team.
  
  
  Alternative Communication Type: If the communication type you are using does not allow notes, consider using a different communication type that does support notes.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions related to asset management, such as AS01 (Create Asset), AS02 (Change Asset), or AS03 (Display Asset).
  SAP Help Portal: You can refer to the SAP Help Portal for detailed information on Asset Management and communication types.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.