How To Fix AM306 - Use the function 'Delete Line' & to delete the Internet mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 306

• Message text: Use the function 'Delete Line' & to delete the Internet mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM306 - Use the function 'Delete Line' & to delete the Internet mail address ?

  The SAP error message AM306 typically occurs when there is an issue with the internet mail address associated with a master record, such as a vendor or customer. This error indicates that the system is expecting you to delete an invalid or unnecessary internet mail address from the record.
  Cause:
  
  Invalid Internet Mail Address: The internet mail address entered may be incorrect or not formatted properly.
  Duplicate Entries: There may be duplicate internet mail addresses in the record.
  System Configuration: The system may have specific configurations or validations that require the internet mail address to meet certain criteria.
  
  Solution:
  To resolve the AM306 error, follow these steps:
  
  
  Access the Master Record:
  
  Navigate to the relevant transaction (e.g., XD02 for customers or MK02 for vendors) to access the master record where the error occurred.
  
  
  
  Locate the Internet Mail Address:
  
  Go to the section of the record where the internet mail address is stored.
  
  
  
  Delete the Invalid Address:
  
  Use the function 'Delete Line' (usually available in the toolbar or by right-clicking on the line) to remove the invalid or unnecessary internet mail address.
  
  
  
  Save the Changes:
  
  After deleting the invalid address, save the changes to the master record.
  
  
  
  Re-enter a Valid Address (if necessary):
  
  If you need to keep an internet mail address, ensure that you enter a valid and correctly formatted email address.
  
  
  
  Related Information:
  
  Email Format: Ensure that the email address follows the standard format (e.g., [e-mail]).
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error.
  User Permissions: Ensure that you have the necessary permissions to modify the master record.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your SAP support team or IT department for further assistance.
  
  By following these steps, you should be able to resolve the AM306 error and successfully manage the internet mail address in the SAP system.