How To Fix AM303 - Delete the telephone number with the function 'Delete Line' &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 303

• Message text: Delete the telephone number with the function 'Delete Line' &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM303 - Delete the telephone number with the function 'Delete Line' & ?

  The SAP error message AM303 typically occurs in the context of Asset Management when you are trying to delete a telephone number associated with an asset. The message indicates that you need to delete the telephone number using the 'Delete Line' function before you can proceed with other actions.
  Cause:
  The error arises when you attempt to perform an operation (like saving or modifying an asset) that requires the removal of a telephone number entry, but the system detects that the telephone number has not been deleted properly. This can happen if:
  
  You have not selected the telephone number entry for deletion.
  The telephone number is still linked to the asset and needs to be removed first.
  
  Solution:
  To resolve the AM303 error, follow these steps:
  
  
  Navigate to the Asset Master Record:
  
  Go to the transaction code for Asset Master Data (e.g., AS02 for changing an asset).
  
  
  
  Locate the Telephone Number Section:
  
  Find the section where the telephone numbers are listed. This is usually under the 'Address' or 'Contact' details of the asset.
  
  
  
  Select the Telephone Number:
  
  Click on the line that contains the telephone number you wish to delete.
  
  
  
  Delete the Telephone Number:
  
  Use the 'Delete Line' function (often represented by a trash can icon or a delete button) to remove the selected telephone number.
  
  
  
  Save Changes:
  
  After deleting the telephone number, save your changes to the asset master record.
  
  
  
  Retry the Original Action:
  
  If you were trying to perform another action (like saving or modifying the asset), try again after successfully deleting the telephone number.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  AS01: Create Asset
  AS02: Change Asset
  AS03: Display Asset
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any specific issues related to your version of SAP that might provide additional context or solutions.
  Review the SAP Help Portal for detailed documentation on Asset Management and handling master data.
  
  
  
  User Permissions:
  
  Ensure that you have the necessary permissions to modify asset data, as restrictions may prevent you from deleting entries.
  
  
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in Asset Management for further assistance.