How To Fix AM097 - Not all e-mail addresses could be read

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 097

• Message text: Not all e-mail addresses could be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message AM097 - Not all e-mail addresses could be read ?

  The SAP error message AM097, which states "Not all e-mail addresses could be read," typically occurs in the context of SAP systems when there is an issue with processing email addresses, often during the execution of a program or transaction that involves sending emails.
  Causes:
  
  Invalid Email Format: One or more email addresses in the system may not conform to standard email formatting rules.
  Missing Email Addresses: Some records may not have email addresses assigned, leading to incomplete data.
  Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as missing or corrupted entries.
  Authorization Issues: The user executing the transaction may not have the necessary permissions to access certain email addresses.
  System Configuration: Incorrect configuration settings in the SAP system related to email processing or communication settings.
  
  Solutions:
  
  Check Email Formats: Review the email addresses in the relevant records to ensure they are correctly formatted (e.g., [e-mail]).
  Update Missing Addresses: Identify records that lack email addresses and update them with valid addresses.
  Data Validation: Run data validation checks to identify and correct any inconsistencies in the email address data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and read the email addresses in question.
  Configuration Review: Check the configuration settings related to email processing in the SAP system. This may involve reviewing transaction codes like SCOT (SAPconnect) to ensure that the email settings are correctly configured.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the specific cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT (SAPconnect) for email configuration and SO10 for text management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Review SAP documentation related to email processing and communication management for best practices and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.