How To Fix AM080 - Telephone number and extension together are too long; shortened &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AM - Business Address Services

  • Message number: 080

  • Message text: Telephone number and extension together are too long; shortened &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AM080 - Telephone number and extension together are too long; shortened & ?

    The SAP error message AM080 indicates that the combined length of the telephone number and extension exceeds the allowed limit in the system. This error typically arises when entering contact information for a business partner, vendor, or customer in SAP.

    Cause:

    The error occurs because the total length of the telephone number and extension exceeds the maximum character limit defined in the SAP system. Each field has a specific length, and when combined, they may surpass the allowed limit.

    Solution:

    To resolve the AM080 error, you can take the following steps:

    1. Check Length Limits: Verify the maximum length allowed for the telephone number and extension fields in your SAP configuration. This can usually be found in the data element definitions or field properties.

    2. Shorten the Input: If the combined length of the telephone number and extension exceeds the limit, consider the following:

      • Remove any unnecessary characters (e.g., spaces, dashes).
      • Use a shorter version of the telephone number if possible.
      • If the extension is not critical, consider omitting it.
    3. Use Alternative Formats: If applicable, try using different formats for the telephone number that may take up less space.

    4. Consult Documentation: Review SAP documentation or consult with your SAP administrator to understand the specific limits and any potential configuration changes that can be made.

    5. Custom Development: If the business requirement necessitates longer telephone numbers or extensions, consider discussing with your SAP development team about customizing the field lengths in the database or user interface.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • Field Configuration: Review the configuration settings in transaction codes like OY01 (for customizing telephone number formats) or other relevant transactions.
    • User Training: Ensure that users entering data are trained on the correct formats and limitations for telephone numbers and extensions in SAP.

    By following these steps, you should be able to resolve the AM080 error and successfully enter the required telephone information in SAP.

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