How To Fix AM074 - Invalid characters in fax number; characters ignored &

SAP Error Message - Details

• Message type: E = Error

• Message class: AM - Business Address Services

• Message number: 074

• Message text: Invalid characters in fax number; characters ignored &

What causes this issue?

The fax number contains invalid characters (ID &V1&).

System Response

The system eliminates the invalid characters.

How to fix this error?

Enter the fax number in a valid format.
INCLUDE 'DE_FORMAT_TELEPHONE_AND_FAX' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message AM074 - Invalid characters in fax number; characters ignored & ?

  The SAP error message AM074 indicates that there are invalid characters in the fax number field, which are being ignored by the system. This typically occurs when the fax number contains characters that are not recognized as valid by SAP, such as letters, special characters (other than allowed symbols), or spaces.
  Cause:
  
  Invalid Characters: The fax number may contain characters that are not allowed, such as letters (A-Z), special characters (like #, $, %, etc.), or spaces.
  Formatting Issues: The fax number may not be formatted correctly according to the expected input format in SAP.
  Data Entry Errors: Manual entry errors can lead to the inclusion of invalid characters.
  
  Solution:
  
  Check the Fax Number: Review the fax number for any invalid characters. Ensure that it only contains digits (0-9) and any necessary symbols (like + for international dialing).
  Correct Formatting: Ensure that the fax number is formatted correctly. For example, it may need to start with a country code or area code, depending on your organization's requirements.
  Remove Invalid Characters: If there are any invalid characters, remove them and re-enter the fax number.
  Use Standard Format: Follow the standard format for fax numbers as defined by your organization or SAP guidelines.
  Validation: After correcting the fax number, validate the entry to ensure that it meets the required criteria.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific module documentation for guidelines on valid formats for fax numbers.
  User Training: Ensure that users entering fax numbers are trained on the correct format and the types of characters that are acceptable.
  Custom Validation: If your organization has specific requirements for fax numbers, consider implementing custom validation rules in SAP to prevent invalid entries in the future.
  
  By addressing the invalid characters and ensuring proper formatting, you should be able to resolve the AM074 error and successfully save the fax number in SAP.