How To Fix AJ872 - Child print document reversal: Doc.no. &1 (doc. for PI) ended with error

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 872

• Message text: Child print document reversal: Doc.no. &1 (doc. for PI) ended with error

What causes this issue?

The document to be reversed (document &V1&) belongs to an installation
group. It is the <DS:DE.MAINDOCNO>document</> of the main installation.
In this case, document &V1& has to be reversed separately.
However, an error occurred during the reversal of document &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the error in document &V1& and start the reversal again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ872 - Child print document reversal: Doc.no. &1 (doc. for PI) ended with error ?

  The SAP error message AJ872 indicates that there was an issue with the reversal of a child print document related to a production order or process order. This error typically occurs in the context of production and logistics processes, particularly when dealing with print documents that are generated for production orders.
  Cause:
  The error message AJ872 can be caused by several factors, including:
  
  
  Document Status: The document you are trying to reverse may be in a status that does not allow for reversal. For example, if the document has already been processed or completed, it may not be eligible for reversal.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to issues when attempting to reverse documents.
  
  
  Missing Data: Required data for the reversal process may be missing or incomplete, which can prevent the system from processing the reversal.
  
  
  Authorization Issues: The user attempting to perform the reversal may not have the necessary authorizations to execute this action.
  
  
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the reversal to fail.
  
  
  Solution:
  To resolve the AJ872 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is in a state that allows for reversal.
  
  
  Review Configuration: Check the configuration settings related to print documents and reversals in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Complete Required Data: Ensure that all required data for the reversal is present and complete. This may involve checking related documents or entries.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to perform the reversal. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or details that may provide more context about the failure.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), CO03 (Display Production Order), and others that may be involved in the process.
  SAP Notes: Search for SAP Notes related to error AJ872 in the SAP Support Portal for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation related to production order processing and print document management for additional insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.