How To Fix AJ871 - Child print doc. reversal: Doc. no.&1 (doc.no.&2 for PI) ended with error

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 871

• Message text: Child print doc. reversal: Doc. no.&1 (doc.no.&2 for PI) ended with error

What causes this issue?

The document to be reversed (document &V1&) belongs to an installation
group. It is connected to <DS:DE.MAINDOCNO>document</> &V2& from the
primary installation.
In this case, document &V1& must be reversed separately.
However, an error occurred during the reversal of document &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the error in document &V1& and start the reversal again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ871 - Child print doc. reversal: Doc. no.&1 (doc.no.&2 for PI) ended with error ?

  The SAP error message AJ871 indicates that there was an issue with the reversal of a child print document. This error typically occurs in the context of document processing in SAP, particularly when dealing with print documents related to financial transactions or logistics.
  Cause:
  The error message AJ871 can be triggered by several factors, including:
  
  Document Status: The document you are trying to reverse may not be in a status that allows for reversal. For example, it might already be reversed or not fully processed.
  Dependencies: There may be dependencies on other documents that have not been resolved, such as linked invoices or payments.
  Configuration Issues: There could be configuration issues in the SAP system that prevent the reversal from being processed correctly.
  Authorization Issues: The user attempting the reversal may not have the necessary authorizations to perform this action.
  Technical Errors: There may be underlying technical issues, such as database locks or system errors, that are preventing the reversal from completing.
  
  Solution:
  To resolve the AJ871 error, you can take the following steps:
  
  Check Document Status: Verify the status of the document you are trying to reverse. Ensure that it is eligible for reversal.
  Review Dependencies: Check for any dependent documents that may need to be addressed before the reversal can be processed.
  Authorization Check: Ensure that the user has the necessary permissions to perform the reversal. If not, contact your SAP security administrator.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insight into what went wrong during the reversal process.
  Configuration Review: If you suspect a configuration issue, consult with your SAP Basis or configuration team to review the relevant settings.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for reversing accounting documents) or other related transactions depending on the context of the print document.
  SAP Notes: Search for SAP Notes related to error AJ871 in the SAP Support Portal for any patches or updates that may address the issue.
  Documentation: Review SAP documentation related to document processing and reversals to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the root cause of the AJ871 error and implement a solution to resolve it.