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Message type: E = Error
Message class: AJ - Billing program
Message number: 697
Message text: Billing orders &1, &2, &3 cannot be deleted
In order to guarantee that the final bill is correct, the following
billing order must be deleted.
Installation: &v1&
Scheduled billing date: &v2&
Billing transaction: &v3&
This is not possible because the billing order originates from a
reversal adjustment.
,,,,,,,,,,
Delete the document number of document &v4& (adjusted for reversal) from
the billing order. Use transaction EA24 to do this.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
AJ697
- Billing orders &1, &2, &3 cannot be deleted ?The SAP error message AJ697 indicates that there are billing orders that cannot be deleted due to certain constraints or conditions. This error typically arises in the context of billing document processing, where the system prevents the deletion of billing orders that are linked to other documents or processes.
Causes:
- Linked Documents: The billing orders may be linked to other documents (e.g., sales orders, delivery documents) that are still active or have dependencies.
- Status Issues: The billing orders may be in a status that does not allow deletion (e.g., completed, invoiced).
- Open Items: There may be open items in the financial accounting that are associated with the billing orders.
- Custom Logic: Custom enhancements or user exits may impose additional restrictions on the deletion of billing orders.
Solutions:
- Check Dependencies: Review the billing orders to see if they are linked to other documents. You may need to delete or modify those linked documents first.
- Change Status: If the billing orders are in a status that prevents deletion, consider changing their status if possible (e.g., reversing an invoice).
- Clear Open Items: Ensure that there are no open items in the financial accounting that are preventing the deletion. You may need to clear or settle these items.
- Consult Custom Logic: If there are custom enhancements in your SAP system, consult with your ABAP developer or SAP Basis team to understand if any custom logic is preventing deletion.
- Use Transaction Codes: Utilize transaction codes like VF02 (Change Billing Document) or VF03 (Display Billing Document) to check the details of the billing orders and their statuses.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's support portal for more specific guidance tailored to your system configuration.
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