How To Fix AJ697 - Billing orders &1, &2, &3 cannot be deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: AJ - Billing program

  • Message number: 697

  • Message text: Billing orders &1, &2, &3 cannot be deleted

  • Show details Hide details
  • What causes this issue?

    In order to guarantee that the final bill is correct, the following
    billing order must be deleted.
    Installation: &v1&
    Scheduled billing date: &v2&
    Billing transaction: &v3&
    This is not possible because the billing order originates from a
    reversal adjustment.

    System Response

    ,,,,,,,,,,

    How to fix this error?

    Delete the document number of document &v4& (adjusted for reversal) from
    the billing order. Use transaction EA24 to do this.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AJ697 - Billing orders &1, &2, &3 cannot be deleted ?

    The SAP error message AJ697 indicates that there are billing orders that cannot be deleted due to certain constraints or conditions. This error typically arises in the context of billing document processing, where the system prevents the deletion of billing orders that are linked to other documents or processes.

    Causes:

    1. Linked Documents: The billing orders may be linked to other documents (e.g., sales orders, delivery documents) that are still active or have dependencies.
    2. Status Issues: The billing orders may be in a status that does not allow deletion (e.g., completed, invoiced).
    3. Open Items: There may be open items in the financial accounting that are associated with the billing orders.
    4. Custom Logic: Custom enhancements or user exits may impose additional restrictions on the deletion of billing orders.

    Solutions:

    1. Check Dependencies: Review the billing orders to see if they are linked to other documents. You may need to delete or modify those linked documents first.
    2. Change Status: If the billing orders are in a status that prevents deletion, consider changing their status if possible (e.g., reversing an invoice).
    3. Clear Open Items: Ensure that there are no open items in the financial accounting that are preventing the deletion. You may need to clear or settle these items.
    4. Consult Custom Logic: If there are custom enhancements in your SAP system, consult with your ABAP developer or SAP Basis team to understand if any custom logic is preventing deletion.
    5. Use Transaction Codes: Utilize transaction codes like VF02 (Change Billing Document) or VF03 (Display Billing Document) to check the details of the billing orders and their statuses.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02, and VF03 for managing billing documents.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation related to billing processes and document management for further insights.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's support portal for more specific guidance tailored to your system configuration.

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