How To Fix AJ681 - Rate category change is only possible after meter reading on database

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 681

• Message text: Rate category change is only possible after meter reading on database

What causes this issue?

On &v1& you changed from rate category &v2& (that bills with dynamic
period control from basic category <ZH>estimation of meter reading
results in billing</>) to rate category &v3&. There must be meter
reading results in the database for the new rate category at the start
and end of the billing period. However, no meter reading results exist
in the database for the last billing order with rate category &v2&.

System Response

Processing is canceled.

How to fix this error?

Enter meter reading results for the last billing order before the rate
change.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ681 - Rate category change is only possible after meter reading on database ?

  The SAP error message AJ681, which states "Rate category change is only possible after meter reading on database," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when attempting to change the rate category for a utility account without having a valid meter reading recorded.
  Cause:
  The error is triggered because the system requires a meter reading to be recorded before any changes can be made to the rate category. This is a safeguard to ensure that any changes in billing rates are accurately reflected based on the actual consumption data.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Record a Meter Reading: Ensure that a valid meter reading is entered for the relevant period. This can usually be done through the transaction code for entering meter readings (e.g., EL31 for electricity, EL32 for gas, etc.).
  
  
  Check Meter Reading Results: After entering the meter reading, verify that it has been successfully recorded in the system. You can check this through the relevant transaction codes or reports.
  
  
  Change Rate Category: Once the meter reading is recorded, you should be able to change the rate category without encountering the error.
  
  
  Review Configuration: If you continue to face issues, review the configuration settings related to rate categories and meter readings in your SAP system. Ensure that the settings align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help files for additional guidance on handling rate category changes and meter readings.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for entering meter readings), EL32 (for viewing meter readings), and others related to billing and rate management.
  User Roles and Authorizations: Ensure that the user attempting to make the change has the necessary authorizations to record meter readings and change rate categories.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address specific issues.
  Testing: If you are in a testing environment, ensure that the test data is set up correctly, including meter readings, to avoid encountering this error.
  
  By following these steps, you should be able to resolve the AJ681 error and successfully change the rate category as needed.