How To Fix AJ680 - Rate change is only possible after dynamic backbilling

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 680

• Message text: Rate change is only possible after dynamic backbilling

What causes this issue?

On &v1& you changed from rate category &v2& (that bills with dynamic
period control from basic category <ZH>determination of current periods
by meter reading results</>) to rate category &v3& (from category
<ZH>estimation of meter reading results in billing</>). However, a rate
category change like this is only possible directly after dynamic
backbilling with an actual meter reading result.

System Response

Processing is canceled.

How to fix this error?

Change the rate category after a dynamic backbilling.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ680 - Rate change is only possible after dynamic backbilling ?

  The SAP error message AJ680, which states "Rate change is only possible after dynamic backbilling," typically occurs in the context of billing and invoicing processes within SAP, particularly in the SAP IS-U (Industry Solution for Utilities) module. This error indicates that a rate change cannot be processed until a dynamic backbilling has been performed.
  Cause:
  
  Dynamic Backbilling Requirement: The system requires that any changes to billing rates must be preceded by a dynamic backbilling process. This is often necessary to ensure that all previous billing periods are adjusted according to the new rates before applying the new rates to future billing periods.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how rate changes and backbilling are handled.
  Incomplete Billing Data: If there are incomplete or incorrect billing documents or data, the system may prevent rate changes until these issues are resolved.
  
  Solution:
  
  
  Perform Dynamic Backbilling: 
  
  Navigate to the relevant transaction in SAP (usually through the IS-U module) to perform dynamic backbilling. This process recalculates previous bills based on the new rates.
  Ensure that all necessary parameters and conditions for backbilling are met before executing the process.
  
  
  
  Check Configuration Settings: 
  
  Review the configuration settings related to billing and rate changes in the SAP system. Ensure that the settings align with your business processes and requirements.
  Consult with your SAP Basis or configuration team if you suspect that the settings may be incorrect.
  
  
  
  Review Billing Documents: 
  
  Check for any incomplete or erroneous billing documents that may be causing the issue. Ensure that all necessary billing data is complete and accurate.
  If there are any discrepancies, correct them before attempting to change the rates again.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on handling rate changes and dynamic backbilling in your version of SAP.
  
  
  
  Seek Support: 
  
  If the issue persists after attempting the above solutions, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and business processes.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling rate changes and backbilling.
  Training and Documentation: Ensure that users involved in billing processes are adequately trained on the procedures for rate changes and backbilling to minimize errors.
  Testing: If changes are made to the configuration or processes, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to resolve the AJ680 error and successfully implement rate changes in your SAP system.