How To Fix AJ676 - No values found for rate &1, rate fact group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 676

• Message text: No values found for rate &1, rate fact group &2

What causes this issue?

Rate &1 with rate fact group &2 is used in billing, but no values have
been stored for them.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the maintenance of the rate data to see which rate fact groups
may be used, and change the rate data accordingly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ676 - No values found for rate &1, rate fact group &2 ?

  The SAP error message AJ676 "No values found for rate &1, rate fact group &2" typically occurs in the context of pricing or rate determination processes, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that the system could not find any applicable rate for the specified rate type and rate fact group.
  Causes:
  
  Missing Rate Configuration: The specified rate type or rate fact group may not have been configured correctly in the system.
  Inactive Rate: The rate might exist but is inactive or not valid for the specified time period.
  Incorrect Rate Type or Group: The rate type or rate fact group specified in the transaction may be incorrect or misspelled.
  Data Not Loaded: If the rates are supposed to be loaded from an external source, there may have been an issue with the data load process.
  Condition Records: There may be no condition records created for the specified rate type and group.
  
  Solutions:
  
  Check Rate Configuration: Verify that the rate type and rate fact group are correctly configured in the system. This can be done through the relevant configuration transaction (e.g., SPRO).
  Activate Rates: Ensure that the rates are active and valid for the required time period. You can check this in the rate maintenance transaction.
  Verify Input Values: Double-check the values being input for the rate type and rate fact group to ensure they are correct.
  Load Data: If the rates are supposed to be loaded from an external system, check the data load process for any errors or issues.
  Create Condition Records: If no condition records exist for the specified rate type and group, create them as necessary.
  Consult Documentation: Review SAP documentation or help resources for specific guidance related to the rate type and fact group in question.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to check or maintain rates, such as:
  
  V/06: Maintain Pricing Conditions
  V/08: Change Pricing Conditions
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.