How To Fix AJ568 - Cannot determine usage factor for bill &1, operand &2 due to schema step

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 568

• Message text: Cannot determine usage factor for bill &1, operand &2 due to schema step

What causes this issue?

An error occurred while the usage factor was being determined in
function module &V3&, in include &V4&.
The exact location of the problem:
<DS:DE.CSNO>Schema step of billing</> &V1&
Operand &V2&
The operand period to be updated is not within the billing period.
The previous message contains these two periods.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

An internal error has occured.
INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ568 - Cannot determine usage factor for bill &1, operand &2 due to schema step ?

  The SAP error message AJ568 indicates that the system is unable to determine the usage factor for a specific billing document (identified by &1) and operand (identified by &2) due to an issue in the schema step. This error typically arises in the context of billing or invoicing processes within SAP, particularly when using the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Cause:
  
  Missing Configuration: The error often occurs when the billing schema is not properly configured. This could be due to missing or incorrect entries in the billing schema that define how usage factors are calculated.
  Incorrect Operand: The operand specified may not be valid or may not have a corresponding usage factor defined in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the billing document or the operands being used.
  Schema Step Issues: The specific schema step that is supposed to calculate the usage factor may not be correctly defined or may be missing.
  
  Solution:
  
  
  Check Billing Schema Configuration:
  
  Navigate to the billing schema configuration in SAP (Transaction code: V/08 for pricing procedures).
  Ensure that the schema step responsible for determining the usage factor is correctly defined and that all necessary operands are included.
  
  
  
  Validate Operands:
  
  Verify that the operand specified in the error message is valid and has been defined in the system.
  Check if the operand is linked to the correct usage factor.
  
  
  
  Review Data:
  
  Check the billing document for any inconsistencies or missing data that could affect the calculation of the usage factor.
  Ensure that all relevant master data (e.g., customer master, material master) is correctly maintained.
  
  
  
  Debugging:
  
  If the issue persists, consider using the debugging tools in SAP to trace the execution of the billing process and identify where the error occurs.
  Look for any custom code or enhancements that may be affecting the standard billing process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to billing schema configuration and usage factors for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as V/08 (Pricing Procedure), VF01 (Create Billing Document), and VF02 (Change Billing Document).
  SAP Notes: Search for SAP Notes related to billing schema issues or the specific error message AJ568 in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the AJ568 error in your SAP system.