How To Fix AJ551 - Doc. number &1: Cannot cancel adjustment reversal

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 551

• Message text: Doc. number &1: Cannot cancel adjustment reversal

What causes this issue?

Billing document &V1& with billing transaction &V2& represents the
rebilling of the original billing document &V3& (adjusted for reversal)
using billing transaction &V4&.
Since the original billing transaction was also for a customer/contract
change, you cannot directly undo the adjustment reversal.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ551 - Doc. number &1: Cannot cancel adjustment reversal ?

  The SAP error message AJ551, which states "Doc. number &1: Cannot cancel adjustment reversal," typically occurs in the context of financial accounting or asset accounting when there is an attempt to reverse an adjustment document that cannot be canceled. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Document Status: The document you are trying to reverse may be in a status that does not allow for cancellation. For example, if the document has already been posted to a closed period or if it has been cleared, it cannot be reversed.
  
  
  Posting Period: The posting period for the document may be closed. In SAP, once a period is closed, you cannot make changes to documents posted in that period.
  
  
  Document Type Restrictions: Certain document types may have restrictions on reversals or cancellations based on company policy or configuration settings.
  
  
  Dependencies on Other Documents: The document may be linked to other transactions or documents that prevent it from being reversed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal.
  
  
  Solutions:
  
  
  Check Document Status: Review the status of the document in question. If it is in a closed period or has been cleared, you may need to consult with your finance team to determine the appropriate course of action.
  
  
  Open Posting Period: If the posting period is closed, you may need to open it temporarily to allow for the reversal. This should be done with caution and in accordance with your organization's policies.
  
  
  Review Document Type Settings: Check the configuration for the document type to see if there are any restrictions on reversals. You may need to adjust the settings if appropriate.
  
  
  Check for Dependencies: Investigate if the document is linked to other transactions that may be preventing the reversal. You may need to address those dependencies first.
  
  
  Authorization Check: Ensure that the user attempting the reversal has the necessary permissions. If not, contact your SAP security team to obtain the required authorizations.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (to reverse accounting documents) or AB08 (to reverse asset accounting documents).
  SAP Documentation: Review SAP documentation or help files related to asset accounting and document management for more detailed guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.