How To Fix AJ499 - Error determining meter reading

AJ499 - Overview

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 499

• Message text: Error determining meter reading

What causes this issue?

The gas procedure &v2& returns the value zero for &v3& in the
device/register &v1&. This factor (calorific value * volume correction
factor) is subsequently used as a divisor. Therefore a value of zero is
not permitted.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Make sure that all gas factors for &v4& are not equal to zero.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ499 - Error determining meter reading ?

  The SAP error message AJ499, which states "Error determining meter reading," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to retrieve or process meter reading data for a specific account or contract. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of AJ499 Error
  
  Missing Meter Reading Data: The meter reading data may not exist for the specified period or account.
  Incorrect Configuration: There may be configuration issues in the meter reading document or the related master data.
  Data Inconsistencies: There could be inconsistencies in the data, such as incorrect or incomplete entries in the master data (e.g., customer master, contract accounts).
  Authorization Issues: The user may not have the necessary authorizations to access the meter reading data.
  Technical Issues: There may be underlying technical issues, such as database problems or system errors.
  
  Solutions to AJ499 Error
  
  
  Check Meter Reading Data: