How To Fix AJ498 - Error determining meter reading

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 498

• Message text: Error determining meter reading

What causes this issue?

This is an internal error.
In device &v1&, register &v2& a conversion factor (calorific value,
volume correction factor or conversion fact) is equal to zero. This is
not permitted, as this factor is used as a divisor in GAS_FACTORS_ZW.
The gas procedure &v3& was used. The date is &v4&.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ498 - Error determining meter reading ?

  The SAP error message AJ498, which states "Error determining meter reading," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to retrieve or process meter reading data for a specific account or contract. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of AJ498 Error
  
  Missing Meter Reading Data: The meter reading data may not be available in the system for the specified period or account.
  Incorrect Configuration: There may be configuration issues in the meter reading process, such as incorrect settings in the device management or meter reading order.
  Data Inconsistencies: There could be inconsistencies in the master data related to the installation, such as incorrect or missing installation or device information.
  Authorization Issues: The user may not have the necessary authorizations to access the meter reading data.
  Technical Issues: There may be underlying technical issues, such as database