How To Fix AJ476 - Billing quantities with mixed plus and minus signs is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 476

• Message text: Billing quantities with mixed plus and minus signs is not permitted

What causes this issue?

During billing, the system determined that the quantity for billing
within a variant consists of both positive and negative components.
This is not supported and will lead to incorrect results.

System Response

Billing of the contract is cancelled.

How to fix this error?

Check the constellation.
The following options are available:
Clean up the data
Change the rate configuration

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ476 - Billing quantities with mixed plus and minus signs is not permitted ?

  The SAP error message AJ476 indicates that there is an issue with billing quantities in a billing document where there are mixed positive and negative quantities. This situation is not permitted in SAP, as it can lead to inconsistencies in billing and accounting.
  Cause:
  The error typically arises in the following scenarios:
  
  Mixed Sign Quantities: The billing document contains line items where some quantities are positive (indicating sales) and others are negative (indicating returns or adjustments).
  Incorrect Data Entry: During the creation or modification of the billing document, quantities may have been incorrectly entered or adjusted.
  Configuration Issues: There may be configuration settings in the billing process that do not allow for mixed sign quantities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Billing Document:
  
  Check the line items in the billing document to identify any entries with mixed signs.
  Ensure that all quantities are either positive or negative, depending on the context of the billing.
  
  
  
  Adjust Quantities:
  
  If you find mixed sign quantities, you will need to adjust them. This may involve creating separate billing documents for positive and negative quantities or correcting the quantities to ensure they are consistent.
  
  
  
  Check for Returns or Adjustments:
  
  If the billing document is meant to include returns or adjustments, consider creating a separate credit memo or debit memo instead of mixing these quantities in a single billing document.
  
  
  
  Consult Configuration Settings:
  
  If the issue persists, consult with your SAP configuration team to review the settings related to billing documents. Ensure that the system is configured to handle the types of transactions you are processing.
  
  
  
  Testing:
  
  After making adjustments, test the billing process with sample data to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VF01 (Create Billing Document) or VF02 (Change Billing Document) to review and modify billing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for billing processes to understand the expected behavior and configurations.
  
  By following these steps, you should be able to resolve the AJ476 error and ensure that your billing documents are processed correctly.