How To Fix AJ407 - No meter reading results were found for the billing order

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 407

• Message text: No meter reading results were found for the billing order

How to fix this error?

Meter reading results are not available for the key date you selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a different key date and check the meter reading results.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ407 - No meter reading results were found for the billing order ?

  The SAP error message AJ407, which states "No meter reading results were found for the billing order," typically occurs in the context of billing processes, particularly in utilities or service industries where meter readings are essential for generating accurate billing information.
  Cause:
  
  
  Missing Meter Readings: The most common cause is that there are no meter readings recorded for the billing order in question. This could be due to:
  
  Meter readings not being entered or recorded in the system.
  The meter reading document not being created or posted.
  The meter reading being outside the billing period.
  
  
  
  Incorrect Billing Order: The billing order may not be correctly linked to the meter reading or may not correspond to the correct service point.
  
  
  Data Entry Errors: There may be errors in data entry, such as incorrect account numbers or service point identifiers.
  
  
  Timing Issues: The billing process may be initiated before the meter readings are finalized or posted.
  
  
  Solution:
  
  
  Check Meter Readings: Verify if the meter readings have been entered and are available in the system. You can do this by:
  
  Navigating to the relevant transaction (e.g., transaction code EL31 for meter reading documents).
  Checking if the meter reading document exists for the relevant billing period.
  
  
  
  Post Missing Meter Readings: If meter readings are missing, ensure that they are recorded and posted correctly. This may involve:
  
  Creating a new meter reading document if necessary.
  Ensuring that the readings are within the correct billing period.
  
  
  
  Review Billing Order: Check the billing order to ensure it is correctly set up and linked to the appropriate meter readings. You can do this by:
  
  Reviewing the billing order details in the relevant transaction (e.g., transaction code FBL5N for customer line items).
  
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP support team or technical team to investigate any underlying issues with the configuration or data integrity.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter readings), FBL5N (for customer line items), and others that may be relevant to your billing process.
  Documentation: Review SAP documentation or help files related to billing and meter reading processes for additional guidance.
  User Roles: Ensure that the user has the necessary permissions to view and enter meter readings and billing orders.
  
  By following these steps, you should be able to identify the cause of the AJ407 error and implement the necessary solutions to resolve it.