How To Fix AJ405 - Quantity entered for operand &1 is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 405

• Message text: Quantity entered for operand &1 is zero

What causes this issue?

You have entered a quantity of zero for the third input operand &v1&
for the <DS:FU.ISU_COMPUT19>COMPUT19</> variant in schema &v2&.

System Response

Processing was canceled because the scale determination quantity for
determining the correct scales for franchise fee factor &v3& cannot be
zero. <DS:DE.KONZIGR>(-> Percentage franchise fee procedure)</>.

How to fix this error?

Enter a quantity greater than zero in the facts for the rate, the rate
category, or the installation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ405 - Quantity entered for operand &1 is zero ?

  The SAP error message AJ405 ("Quantity entered for operand &1 is zero") typically occurs in the context of SAP's Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other related transactions. This error indicates that a quantity that is expected to be greater than zero has been entered as zero, which is not valid for the operation being performed.
  Cause:
  
  Zero Quantity Entry: The most straightforward cause is that the user has entered a quantity of zero for a particular operand (e.g., a cost element, internal order, or activity type) where a positive quantity is required.
  Incorrect Data Entry: The user may have mistakenly entered zero instead of the intended quantity.
  System Configuration: There may be configuration settings in the system that enforce certain rules regarding quantity entries, leading to this error when those rules are violated.
  
  Solution:
  
  Check Input Values: Review the input fields in the transaction where the error occurred. Ensure that all required quantities are entered and that none are set to zero unless explicitly allowed.
  Correct the Quantity: If a quantity of zero was entered by mistake, correct it to the appropriate positive value.
  Review Configuration: If the error persists and seems to be related to system settings, consult with your SAP configuration team to review the settings related to the specific transaction or module.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction to understand the requirements for quantity entries.
  Testing: If changes are made to the configuration or data, perform tests to ensure that the error does not occur again.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transactions, such as KO01 (Create Internal Order), KO02 (Change Internal Order), or during the posting of costs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct data entry procedures to minimize the occurrence of this error.
  Debugging: If the issue is complex, consider using the SAP debugger to trace the program execution and identify where the zero quantity is being processed.
  
  By addressing the root cause of the zero quantity entry and ensuring proper data entry practices, you can resolve the AJ405 error effectively.