How To Fix AJ390 - No device or register exists that is subject to a rental price

SAP Error Message - Details

• Message type: E = Error

• Message class: AJ - Billing program

• Message number: 390

• Message text: No device or register exists that is subject to a rental price

What causes this issue?

You have executed variant program &v4& in rate &v1& for the period from
&v2& to &v3&.
For this rate and period, no device or register exists that is subject
to a rental price.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify a rate type for at least one device or register for the period
that refers to rate &v1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AJ390 - No device or register exists that is subject to a rental price ?

  The SAP error message AJ390 indicates that there is no device or register available that is subject to a rental price. This error typically occurs in the context of asset accounting or rental management within SAP, particularly when trying to process transactions related to rental agreements or asset management.
  Causes of Error AJ390
  
  
  Missing Configuration: The rental price may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings in the configuration.
  
  
  Incorrect Asset Master Data: The asset master data may not be set up correctly. For example, the asset may not be assigned to the correct rental price type or may not have a valid rental price defined.
  
  
  Inactive Rental Price: The rental price that is supposed to be applied may be inactive or not valid for the period in question.
  
  
  Device/Asset Not Registered: The device or asset you are trying to process may not be registered in the system or may not be linked to a rental agreement.
  
  
  Transaction Type Issues: The transaction type being used may not be compatible with the rental pricing setup.
  
  
  Solutions to Error AJ390
  
  
  Check Rental Price Configuration:
  
  Go to the configuration settings for rental pricing in SAP and ensure that the rental prices are correctly defined and active.
  Verify that the rental price type is correctly assigned to the relevant devices or assets.
  
  
  
  Review Asset Master Data:
  
  Check the asset master data for the specific asset or device. Ensure that it has the correct rental price type assigned and that the rental price is valid.
  Make sure that the asset is properly categorized and linked to the appropriate rental agreements.
  
  
  
  Validate Rental Price Validity:
  
  Ensure that the rental price is valid for the period you are trying to process. If the rental price has a validity period, check that the current date falls within that range.
  
  
  
  Register the Device/Asset:
  
  If the device or asset is not registered, ensure that it is properly registered in the system and linked to the relevant rental agreements.
  
  
  
  Check Transaction Type:
  
  Review the transaction type being used to ensure it is appropriate for the rental pricing setup. If necessary, consult with your SAP administrator or functional consultant to verify the transaction type settings.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to error AJ390. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Refer to SAP documentation for asset accounting and rental management to understand the configuration and setup requirements.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.