How To Fix AH811 - Device &1 reg. &2 period &3 - &4: standard volume cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 811

• Message text: Device &1 reg. &2 period &3 - &4: standard volume cannot be determined

What causes this issue?

A gas procedure is to be carried out for the register. For this
procedure, the volume correction factor component is determined by a
special procedure that uses the register relationship "volume
correction factor calculation".
The specified register is linked to the operation code "Register
contains standard volume" via the register relationship.
No or not enough meter reading results could be found for the specified
register and period; these are needed to determine the standard volume.

System Response

How to fix this error?

Check the meter reading results for the period in question. Enter the
missing meter reading results, or correct existing unbillable meter
meter results.
Billable meter reading results should be available for the specified
dates.
If the meter reading results are correct, then an internal error may
have occurred. In this case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH811 - Device &1 reg. &2 period &3 - &4: standard volume cannot be determined ?

  The SAP error message AH811 indicates that the system is unable to determine the standard volume for a specific device and registration period. This error typically arises in the context of asset accounting or when dealing with asset management in SAP.
  Cause:
  
  Missing Configuration: The standard volume for the specified device may not be configured in the system. This could be due to missing entries in the relevant configuration tables.
  Incorrect Data: The data for the device or the registration period may be incorrect or incomplete, leading to the inability to determine the standard volume.
  Master Data Issues: The master data for the asset or device may not be properly maintained, which can include missing or incorrect entries in asset master records.
  Period Issues: The specified period may not be valid or may not have been set up correctly in the system.
  
  Solution:
  
  Check Configuration: Verify that the standard volume is correctly configured for the device in question. This can be done by checking the relevant configuration settings in the SAP system.
  Review Master Data: Ensure that the master data for the asset or device is complete and accurate. This includes checking the asset master records for any missing or incorrect information.
  Validate Period: Confirm that the specified registration period is valid and that all necessary settings for that period are in place.
  Transaction Codes: Use transaction codes like OAYZ (for asset accounting) or OABW (for asset master data) to review and maintain the necessary configurations and data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the configuration of standard volumes and asset management.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  OAYZ: Asset Accounting Configuration
  OABW: Asset Master Data
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and modify asset data and configurations.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the AH811 error and implement the necessary solutions to resolve it.