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Message type: E = Error
Message class: AH - IS-U billing (master data)
Message number: 371
Message text: Bill. order for inst. &1 sch.bill.date &2 bill.proc. &3 not in selection
If you did <ZH>not</> start billing via the billing order selection, you
have to extend the scheduled billing date so that all billing orders are
included in the billing.
If you <ZH>did</> start billing via the billing order selection, then
you have chosen an incorrect sequence for the selected billing orders.
Billing orders can only be selected from the earliest to the most recent
without any gaps. In a sequence of billing orders, you can only exclude
billing orders starting with the most recent one and going back.
Billing order Date Correct selection Incorrect selection
4 01/01/2003 X
3 01/01/2002
2 01/01/2001 X X
1 01/01/2000 X
In addition, note that the system can only process <ZH>billable</>
billing orders. You can check this in monitoring.
If none of the above information is relevant in your case, there could
be an inconsistency in the program. In this case, contact SAP.
Note
The date always refers to the <DS><DS:DE.ENDABRPE>end of the billing
period</></> for the billing order. This date is determined in the
following ways:
For flat-rate installations: from the <DS><DS:DE.ADATSOLL>scheduled
meter reading date</></>
For devices that are metered: from the <DS><DS:DE.ADAT>meter reading
date</></> for the periodic meter reading result allocated to the
billing order
The system terminates billing.
Carry out the billing order selection again. If you exclude any billing
orders, do so starting from the most recent to the earliest billing
order.
Billing orders with the <DS:DE.E_MDUSRQSTAT>MDUS status</> <LS>01
Request Must Be Created</>, <LS>02 Request Sent</>, and <LS>04 Request
Confirmed</> are also excluded from processing.
ENDIF
Error message extract from SAP system. Copyright SAP SE.
AH371
- Bill. order for inst. &1 sch.bill.date &2 bill.proc. &3 not in selection ?The SAP error message AH371 indicates that there is an issue with a billing order for a specific installation. The message typically means that the billing order for the installation (indicated by &1) with the scheduled billing date (&2) and billing procedure (&3) is not included in the selection criteria for the billing run.
Cause:
- Selection Criteria: The billing order may not meet the selection criteria defined in the billing run. This could be due to filters applied in the selection screen, such as date ranges, status, or other parameters.
- Billing Order Status: The billing order might be in a status that does not allow it to be processed (e.g., it could be blocked or not yet released).
- Configuration Issues: There may be configuration issues related to billing procedures or installation data that prevent the billing order from being selected.
- Data Inconsistencies: There could be inconsistencies in the master data or transactional data related to the installation or billing order.
Solution:
- Check Selection Criteria: Review the selection criteria used in the billing run. Ensure that the billing order meets all the necessary conditions to be included.
- Verify Billing Order Status: Check the status of the billing order. If it is blocked or not released, take the necessary steps to unblock or release it.
- Review Configuration: Ensure that the billing procedure and related configuration settings are correctly set up in the system. This includes checking the billing type, pricing procedure, and any relevant settings in the configuration.
- Data Consistency Check: Perform a data consistency check to ensure that all related master and transactional data is accurate and complete.
- Consult Documentation: Refer to SAP documentation or help resources for specific details related to the error message and its context.
Related Information:
By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.
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