How To Fix AH373 - Installation &1 date &2: Mulitple billing orders with status 2

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 373

• Message text: Installation &1 date &2: Mulitple billing orders with status 2

What causes this issue?

You have entered an installation in which at least two billable billing
orders have been found for which the specified date has been calculated
as the <LS>end of billing period</>.
The reason for this could be that meter reading results were entered in
the system on the same day as the respective billing orders.

How to fix this error?

Check the data and manually delete any unnecessary billing orders.
Translators: copy/synchronize with note 1393204's 'solution' please
Create the meter reading order again (in the case of a move-in or a
move-out, open the move-in document or the move-out document in change
mode and save it without making any additional changes); ensure that you
set the ?Meter Reading Interval Check? indicator when you do this. Note
the messages about suppression; in particular, <DS><DS:NA.EL177>EL 177
</></> and <DS><DS:NA.EL515>EL 515</></> indicate that automatic
suppression cannot run due to special data constellations.
Suppress the surplus billing orders manually (call transaction EL27,
EL28 or EL29 and choose Meter Reading Results -> ?Suppress Billing?).
Check the settings for automatic suppression in the table TE610
(priority of MR reasons) and in TE410-KARSCHLABL or TE422-ABLKAR or
TE422-ABLKAR (interval lengths).

Procedure for System Administrators

The user exit in the function module EXIT_SAPLEL01_015 is also provided
provided for automatic customer-specific suppression of billing orders.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH373 - Installation &1 date &2: Mulitple billing orders with status 2 ?

  The SAP error message AH373 indicates that there are multiple billing orders with status 2 (which typically means "in process" or "in progress") for a specific installation date and installation number. This situation can arise in scenarios where billing documents are being processed for the same installation, leading to conflicts or inconsistencies in the billing process.
  Cause:
  
  Multiple Billing Orders: The primary cause of this error is that there are multiple billing orders created for the same installation and date, which is not allowed in the system.
  Concurrency Issues: This can happen if multiple users or processes are trying to create billing orders simultaneously for the same installation.
  Incomplete Processing: Previous billing orders may not have been completed or cleared properly, leading to residual entries that conflict with new billing attempts.
  
  Solution:
  
  Check Existing Billing Orders: Review the existing billing orders for the specified installation and date. You can do this by using transaction codes like VF03 (Display Billing Document) or VF02 (Change Billing Document) to see the status of the billing orders.
  Identify and Resolve Conflicts: If you find multiple billing orders with status 2, determine which one should be processed and take appropriate action:
  
  If one of the orders can be completed or canceled, do so.
  If necessary, consult with your team to decide which order to keep.
  
  
  Clear Incomplete Orders: If there are incomplete or erroneous billing orders, you may need to delete or correct them to allow for new billing orders to be created.
  Check for System Locks: Ensure that there are no system locks or issues preventing the processing of billing orders. You can check transaction SM12 for any locks related to the billing documents.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional guidance on handling it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02, and VF03 for managing billing documents.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to create and manage billing orders to avoid concurrency issues.
  System Configuration: Review the configuration settings related to billing and invoicing in your SAP system to ensure they align with your business processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.