How To Fix AH373 - Installation &1 date &2: Mulitple billing orders with status 2


AH373 - Overview

  • Message type: E = Error

  • Message class: AH - IS-U billing (master data)

  • Message number: 373

  • Message text: Installation &1 date &2: Mulitple billing orders with status 2

  • Show details Hide details
  • What causes this issue?

    You have entered an installation in which at least two billable billing
    orders have been found for which the specified date has been calculated
    as the <LS>end of billing period</>.
    The reason for this could be that meter reading results were entered in
    the system on the same day as the respective billing orders.

    How to fix this error?

    Check the data and manually delete any unnecessary billing orders.
    Translators: copy/synchronize with note 1393204's 'solution' please
    Create the meter reading order again (in the case of a move-in or a
    move-out, open the move-in document or the move-out document in change
    mode and save it without making any additional changes); ensure that you
    set the ?Meter Reading Interval Check? indicator when you do this. Note
    the messages about suppression; in particular, <DS><DS:NA.EL177>EL 177
    </></> and <DS><DS:NA.EL515>EL 515</></> indicate that automatic
    suppression cannot run due to special data constellations.
    Suppress the surplus billing orders manually (call transaction EL27,
    EL28 or EL29 and choose Meter Reading Results -> ?Suppress Billing?).
    Check the settings for automatic suppression in the table TE610
    (priority of MR reasons) and in TE410-KARSCHLABL or TE422-ABLKAR or
    TE422-ABLKAR (interval lengths).

    Procedure for System Administrators

    The user exit in the function module EXIT_SAPLEL01_015 is also provided
    provided for automatic customer-specific suppression of billing orders.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message AH373 - Installation &1 date &2: Mulitple billing orders with status 2 ?
    The SAP error message AH373 indicates that there are multiple billing orders with status 2 (which typically means "in process" or "in progress") for a specific installation date and installation number. This situation can arise in scenarios where billing documents are being processed for the same installation, leading to conflicts or inconsistencies in the billing process.
    
    Cause: Multiple Billing Orders: The primary cause of this error is that there are multiple billing orders created for the same installation and date, which is not allowed in the system. Concurrency Issues: This can happen if multiple users or processes are trying to create billing orders simultaneously for the same installation. Incomplete Processing: Previous billing orders may not have been completed or cleared properly, leading to residual entries that conflict with new billing attempts.
    Solution: Check Existing Billing Orders: Review the existing billing orders for the specified installation and date. You can do this by using transaction codes like

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