How To Fix AH370 - Installation &1 scheduled billing date &2: inconsistent billing orders

AH370 - Overview

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 370

• Message text: Installation &1 scheduled billing date &2: inconsistent billing orders

What causes this issue?

The system has determined an inconsistency. More than two billing
orders exist for installation &v1& with scheduled billing date &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISU_SAP OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH370 - Installation &1 scheduled billing date &2: inconsistent billing orders ?

  The SAP error message AH370 indicates that there is an inconsistency in the billing orders related to a scheduled billing date. This error typically arises in the context of contract billing or service order billing, where the system expects certain conditions to be met for the billing process to proceed.
  
  Cause:
  
  Inconsistent Data: The billing orders may not be properly aligned with the scheduled billing date. This can happen if there are changes in the billing plan, or if the billing orders have been modified or deleted after they were created.
  Missing Billing Orders: There may be missing billing orders that should have been generated for the specified date.
  Incorrect Configuration: Configuration settings in the billing process may not be set up correctly, leading to inconsistencies.
  Timing Issues: If the billing date is set in the past or if there are overlapping billing periods, it can lead to this error.
  
  
  Solution:
  
  Check Billing Orders: Review the billing