How To Fix AH368 - Internal: contract field is not filled

SAP Error Message - Details

• Message type: E = Error

• Message class: AH - IS-U billing (master data)

• Message number: 368

• Message text: Internal: contract field is not filled

What causes this issue?

An internal error has occurred.

System Response

The process has been canceled.

How to fix this error?

Contact SAP with the following error message:
The field <LS>Contract</> is not filled.
It was determined in part 1 of module ISU_BILLING_PREPARE_UPDATE that
the contract field is not filled. A general error has occurred because
this field must always be filled.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AH368 - Internal: contract field is not filled ?

  The SAP error message AH368, which states "Internal: contract field is not filled," typically occurs in the context of contract management or when dealing with documents that require a contract reference. This error indicates that a required field related to a contract is not populated, which can prevent the successful processing of transactions or documents.
  Causes:
  
  Missing Contract Reference: The most common cause is that the contract field in the relevant document (e.g., purchase order, sales order, etc.) is not filled in.
  Incorrect Configuration: There may be issues with the configuration of the contract management module or related settings in SAP.
  Data Entry Errors: Users may have overlooked entering the contract information during data entry.
  Authorization Issues: Sometimes, users may not have the necessary permissions to view or enter contract details.
  
  Solutions:
  
  Check the Document: Review the document that triggered the error and ensure that the contract field is filled in correctly. If it is empty, enter the appropriate contract reference.
  Review Configuration: If the issue persists, check the configuration settings related to contract management in SAP. Ensure that all necessary fields are set up correctly.
  User Training: Provide training to users on the importance of filling in all required fields, especially those related to contracts.
  Authorization Check: Verify that the user has the necessary authorizations to access and modify contract-related fields.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), or VA01 (Create Sales Order) where this error might occur.
  SAP Documentation: Refer to SAP Help documentation for detailed information on contract management and related processes.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.