How To Fix AD23011 - Object hierarchy couldn't be determined for order &1

SAP Error Message - Details

• Message type: E = Error

• Message class: AD23 - Bill Print Processor

• Message number: 011

• Message text: Object hierarchy couldn't be determined for order &1

What causes this issue?

Output hierarchy for order &V1& was to be determined from the dynamic
items. An error occured during the object structure determinitation.

System Response

Output cannot be issued.

How to fix this error?

Check the object hierarchy for order &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message AD23011 - Object hierarchy couldn't be determined for order &1 ?

  The SAP error message AD23011, which states "Object hierarchy couldn't be determined for order &1," typically occurs in the context of Asset Accounting (FI-AA) or when dealing with orders in SAP. This error indicates that the system is unable to determine the hierarchy of the specified order, which can prevent certain operations from being completed.
  Causes:
  
  Missing Hierarchy Assignment: The order may not be properly assigned to a hierarchy in the system. This can happen if the order was created without the necessary hierarchy settings.
  Incorrect Configuration: There may be issues with the configuration of the order type or the hierarchy settings in the system.
  Data Inconsistencies: There could be inconsistencies in the master data related to the order or the hierarchy.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the hierarchy for the specified order.
  
  Solutions:
  
  Check Order Configuration: Verify the configuration settings for the order type in the system. Ensure that the order type is correctly set up to be part of a hierarchy.
  Hierarchy Assignment: Ensure that the order is assigned to the correct hierarchy. You may need to check the hierarchy settings in the relevant configuration transaction (e.g., OAOA for Asset Accounting).
  Review Master Data: Check the master data for the order to ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the order and its hierarchy. This may involve checking user roles and permissions.
  Transaction Logs: Review transaction logs or system messages for additional details that may provide insight into why the hierarchy could not be determined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the order type and hierarchy settings.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like KO03 (Display Order) or OAOA (Asset Accounting: Hierarchy) to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.