How To Fix /ACCGO/MCK_NEGO036 - Cannot refresh items with 'Release and Unlock' status

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/MCK_NEGO -

• Message number: 036

• Message text: Cannot refresh items with 'Release and Unlock' status

Self-Explanatory Message

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• What is the cause and solution for SAP error message /ACCGO/MCK_NEGO036 - Cannot refresh items with 'Release and Unlock' status ?

  The SAP error message /ACCGO/MCK_NEGO036 indicating "Cannot refresh items with 'Release and Unlock' status" typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Material Management (MM) or Finance (FI) modules. This error is related to the negotiation process in the context of procurement or contract management.
  Cause:
  The error arises when there is an attempt to refresh or update items that are in a 'Release and Unlock' status. This status usually indicates that the item has been released for processing but is currently locked for changes due to certain conditions, such as:
  
  Pending Approvals: The item may be awaiting approval from a user or a workflow process.
  Locked by Another User: Another user may have locked the item for editing, preventing concurrent modifications.
  System Constraints: There may be system constraints or configurations that prevent changes to items in this status.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Status: Verify the status of the items you are trying to refresh. Ensure that they are not in a 'Release and Unlock' state if you intend to make changes.
  
  
  Release Locks: If the item is locked by another user, you may need to wait until the other user has completed their work or contact them to release the lock.
  
  
  Review Approval Processes: If the item is pending approval, check the approval workflow to see if any actions are required to move it forward.
  
  
  Consult with SAP Basis Team: If you suspect that the issue is related to system constraints or configurations, consult with your SAP Basis team or system administrator to investigate further.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like ME23N for display of purchase orders) to check the status and details of the items.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code or related keywords in the SAP Support Portal.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., MM, FI) for more context on item statuses and workflows.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.