How To Fix /ACCGO/INV_UPDATE164 - No async. response exists for GM doc. &1, GM item &2, obligation ID &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/INV_UPDATE -

• Message number: 164

• Message text: No async. response exists for GM doc. &1, GM item &2, obligation ID &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/INV_UPDATE164 - No async. response exists for GM doc. &1, GM item &2, obligation ID &3 ?

  The SAP error message /ACCGO/INV_UPDATE164 indicates that there is no asynchronous response available for a specific document in the General Ledger (GM) module. This error typically arises in the context of the SAP General Ledger accounting processes, particularly when dealing with document updates or postings that require asynchronous processing.
  Cause:
  
  Asynchronous Processing: The error suggests that the system expected an asynchronous response for a document but did not receive it. This can happen if the background job that processes the document has not yet completed or if there was an issue with the job execution.
  Document Locking: The document might be locked by another process, preventing the asynchronous response from being generated.
  Configuration Issues: There may be configuration issues in the system that affect how asynchronous processing is handled.
  System Performance: If the system is under heavy load, it may delay the processing of asynchronous jobs, leading to this error.
  
  Solution:
  
  Check Background Jobs: Go to transaction code SM37 to check the status of background jobs. Look for jobs related to the document in question and see if they are still running or if they have failed.
  Reprocess the Document: If the document is stuck, you may need to reprocess it. This can often be done by executing the relevant transaction again or using specific reprocessing transactions.
  Check for Locks: Use transaction code SM12 to check for any locks on the document. If you find locks that are no longer needed, you can release them.
  Review Configuration: Ensure that the configuration for asynchronous processing in the GM module is set up correctly. This may involve checking settings in the IMG (Implementation Guide).
  System Performance: If the system is experiencing performance issues, consider optimizing the system or scheduling jobs during off-peak hours to reduce load.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log) for further investigation.
  SAP Documentation: Review SAP documentation related to General Ledger and asynchronous processing for more context on how these processes work.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the error message /ACCGO/INV_UPDATE164.