How To Fix /ACCGO/INV_UPDATE163 - Async. response exists for GM doc. &1, GM item &2, and obligation ID &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/INV_UPDATE -

• Message number: 163

• Message text: Async. response exists for GM doc. &1, GM item &2, and obligation ID &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/INV_UPDATE163 - Async. response exists for GM doc. &1, GM item &2, and obligation ID &3 ?

  The SAP error message /ACCGO/INV_UPDATE163 indicates that there is an asynchronous response that exists for a specific document and item in the context of the General Ledger (GL) and the related obligation ID. This error typically arises in the context of the SAP General Ledger and the integration with the SAP Convergent Charging (SAP CC) or similar modules that handle financial transactions and obligations.
  Cause:
  
  Asynchronous Processing: The error suggests that there is an ongoing asynchronous process related to the specified document and item. This could be due to a previous transaction that has not yet been completed or acknowledged.
  Pending Responses: There may be pending responses from a background job or an external system that has not yet been processed, leading to a conflict when trying to update or process the same document/item.
  Data Consistency Issues: There might be inconsistencies in the data due to incomplete transactions or errors in the previous processing steps.
  
  Solution:
  
  Check Background Jobs: Review the background jobs in the SAP system to see if there are any jobs related to the document and item that are still running or have failed. You can use transaction codes like SM37 to monitor job statuses.
  Process Pending Responses: If there are pending responses, ensure that they are processed. This may involve checking the relevant logs or transaction codes that handle asynchronous processing.
  Reprocess the Document: If the document is stuck due to the asynchronous response, you may need to reprocess it. This can often be done through the transaction that originally created the document or through a specific reprocessing transaction.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or warnings that could provide additional context on what went wrong.
  Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP support for further assistance, especially if this is affecting critical business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and any specific transaction codes related to the module you are working with (e.g., FB03 for document display).
  Documentation: Review SAP documentation related to the specific module (e.g., General Ledger, Convergent Charging) for any known issues or additional troubleshooting steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /ACCGO/INV_UPDATE163 error message.