How To Fix /ACCGO/DGR270 - Total Loss quantity is 0, No ticket item created for Loss.

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 270

• Message text: Total Loss quantity is 0, No ticket item created for Loss.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR270 - Total Loss quantity is 0, No ticket item created for Loss. ?

  The SAP error message /ACCGO/DGR270 Total Loss quantity is 0, No ticket item created for Loss typically occurs in the context of the SAP system when dealing with inventory management, particularly in the area of goods movements or loss adjustments. This error indicates that the system has detected a total loss quantity of zero, which means that there is no actual loss to record, and therefore, no ticket item can be created for the loss.
  Cause:
  
  
  Zero Loss Quantity: The primary cause of this error is that the system is attempting to process a loss adjustment where the total loss quantity is calculated to be zero. This can happen if:
  
  The loss quantity was incorrectly entered or calculated.
  There are no items to adjust or the items have already been accounted for.
  The loss calculation logic in the system is not correctly configured.
  
  
  
  Data Entry Errors: Incorrect data entry during the loss adjustment process can lead to a situation where the system believes there is no loss to record.
  
  
  Configuration Issues: There may be issues with the configuration of the relevant modules in SAP, such as the Inventory Management (IM) or the Logistics Execution (LE) modules.
  
  
  Solution:
  
  
  Check Loss Quantity: Verify the loss quantity being processed. Ensure that the loss quantity is greater than zero. If it is zero, there is no need to create a ticket item for loss.
  
  
  Review Data Entry: Go back to the transaction where the loss was recorded and check for any data entry errors. Make sure that all relevant fields are filled out correctly.
  
  
  Adjust Configuration: If the issue persists, review the configuration settings in the SAP system related to inventory management and loss adjustments. Ensure that the settings are correctly aligned with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on handling loss adjustments and the specific error message.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), or others related to inventory adjustments.
  SAP Notes: Check for any SAP Notes related to this error message that may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.