How To Fix /ACCGO/DGR268 - Adjusted quantity is zero, no goods receipt posted. Ticket key &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 268

• Message text: Adjusted quantity is zero, no goods receipt posted. Ticket key &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR268 - Adjusted quantity is zero, no goods receipt posted. Ticket key &1 ?

  The SAP error message /ACCGO/DGR268 Adjusted quantity is zero, no goods receipt posted. Ticket key &1 typically occurs in the context of the SAP system when dealing with goods receipts, particularly in the area of inventory management or logistics. This error indicates that an attempt was made to post a goods receipt with an adjusted quantity that is zero, which is not permissible.
  Cause:
  
  
  Zero Quantity Adjustment: The most common cause of this error is that the system is trying to process a goods receipt where the adjusted quantity is zero. This can happen if:
  
  The quantity being received has been adjusted down to zero.
  There was an error in the input data or calculations leading to a zero quantity.
  The goods receipt was created based on a previous document that had no quantity to receive.
  
  
  
  Incorrect Document Reference: The ticket key mentioned in the error message may refer to a document or transaction that is not valid or has been incorrectly referenced.
  
  
  Solution:
  
  
  Check the Quantity: Review the goods receipt document to ensure that the quantity being posted is greater than zero. If the quantity is indeed zero, you will need to adjust the document or the source of the goods receipt.
  
  
  Review the Ticket Key: Investigate the ticket key mentioned in the error message. Ensure that it corresponds to a valid document and that the document is correctly set up for processing.
  
  
  Correct Input Data: If the error is due to incorrect input data, correct the data entry and attempt to post the goods receipt again.
  
  
  Consult Documentation: If you are unsure about the process or the specific transaction, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  Debugging: If you have access to debugging tools, you can trace the process to identify where the zero quantity is being set and correct it.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement) or MB1A (Goods Withdrawal) that are used for posting goods receipts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the necessary permissions to post goods receipts and that there are no restrictions in place that could lead to this error.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.