How To Fix /ACCGO/DGR079 - Error in generating HLR event ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/DGR -

• Message number: 079

• Message text: Error in generating HLR event ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/DGR079 - Error in generating HLR event ID ?

  The SAP error message /ACCGO/DGR079 Error in generating HLR event ID typically relates to issues in the handling of High-Level Requirements (HLR) events within the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can occur due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying processes.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the HLR event settings in the SAP system.
  Data Inconsistencies: Missing or incorrect data in the relevant master data or transactional data that is required for generating the HLR event.
  System Bugs: There may be bugs or issues in the version of the SAP software you are using that affect HLR event generation.
  Authorization Issues: The user executing the process may not have the necessary authorizations to generate HLR events.
  Integration Issues: Problems with integration points between SAP and other systems that provide necessary data for HLR event generation.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for HLR events in the SAP system. Ensure that all necessary parameters are correctly set up.
  Data Validation: Validate the data involved in the HLR event generation process. Check for missing or incorrect entries in master data and transactional data.
  Review Logs: Check the application logs and system logs for more detailed error messages that can provide insights into the root cause of the issue.
  User Authorizations: Ensure that the user has the appropriate authorizations to perform the action that is generating the error.
  System Updates: If you suspect a bug, check for any available patches or updates from SAP that may address the issue.
  Consult Documentation: Refer to SAP documentation or notes related to HLR events for any specific guidance or troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Review training materials or documentation related to SAP Convergent Charging or Invoicing for a deeper understanding of HLR events and their management.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.