How To Fix /ACCGO/CMN_ERR_HANDL014 - Cannot retrigger some messages; check the application log


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CMN_ERR_HANDL -

  • Message number: 014

  • Message text: Cannot retrigger some messages; check the application log

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CMN_ERR_HANDL014 - Cannot retrigger some messages; check the application log ?

    The SAP error message /ACCGO/CMN_ERR_HANDL014 indicates that there is an issue with retriggering certain messages in the system, and it suggests checking the application log for more details. This error is typically related to the SAP Accounting (ACCGO) module and can occur in various scenarios, such as during the processing of financial documents, batch jobs, or workflows.

    Causes:

    1. Message Processing Issues: The system may have encountered an error while processing messages, which prevents them from being retriggered.
    2. Application Log Errors: There may be specific errors logged in the application log that provide more context about why the messages cannot be retriggered.
    3. Configuration Issues: Incorrect configuration settings in the relevant modules may lead to issues with message processing.
    4. Data Inconsistencies: Inconsistent or incomplete data in the system can also cause message processing to fail.
    5. Authorization Issues: Lack of proper authorizations for the user or process trying to retrigger the messages.

    Solutions:

    1. Check Application Log: Use transaction code SLG1 to check the application log for detailed error messages. This log will provide insights into what went wrong and which messages are affected.
    2. Analyze Error Messages: Review the specific error messages in the application log to identify the root cause. This may involve checking for missing data, incorrect configurations, or other issues.
    3. Correct Data Issues: If the error is due to data inconsistencies, correct the data in the relevant tables or documents.
    4. Review Configuration: Ensure that the configuration settings for the relevant modules are correct and aligned with business processes.
    5. Check Authorizations: Verify that the user or process has the necessary authorizations to perform the action of retriggering messages.
    6. Retry the Process: After addressing the identified issues, attempt to retrigger the messages again.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM21 (System Log), and ST22 (Dump Analysis) to diagnose issues further.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to the specific module (e.g., Financial Accounting) for best practices and troubleshooting guidelines.

    If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.

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