How To Fix /ACCGO/CMN_ERR_HANDL012 - Cannot retrigger selected messages; check the application log

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMN_ERR_HANDL -

• Message number: 012

• Message text: Cannot retrigger selected messages; check the application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMN_ERR_HANDL012 - Cannot retrigger selected messages; check the application log ?

  The SAP error message /ACCGO/CMN_ERR_HANDL012 indicates that there is an issue with retriggering selected messages in the application. This error typically arises in the context of the SAP system's message handling, particularly when dealing with background jobs or processes that involve message processing.
  Cause:
  
  Application Log Issues: The error suggests that there may be issues with the application log that is supposed to handle the messages. This could be due to missing entries, incorrect configurations, or issues with the log itself.
  Message Status: The messages you are trying to retrigger may not be in a state that allows them to be retriggered. For example, they might already be processed or marked as completed.
  Authorization Issues: The user attempting to retrigger the messages may not have the necessary authorizations to perform this action.
  System Configuration: There could be configuration issues in the system that prevent the retriggering of messages.
  
  Solution:
  
  Check Application Log: Use transaction code SLG1 to check the application log for any related entries. Look for errors or warnings that might provide more context about why the retriggering failed.
  Review Message Status: Ensure that the messages you are trying to retrigger are in a valid state. You may need to check the status of the messages in the relevant transaction or table.
  User Authorizations: Verify that the user has the necessary authorizations to retrigger messages. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Configuration Review: Check the configuration settings related to message handling in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the details of the error and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (Application Log), SM37 (Job Monitoring), and others that may help in diagnosing the issue.
  Documentation: Review SAP documentation related to message handling and error management for more insights into how the system processes messages.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.