How To Fix /ACCGO/CMN_ERR_HANDL013 - Cannot retrigger selected messages; check the application log


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CMN_ERR_HANDL -

  • Message number: 013

  • Message text: Cannot retrigger selected messages; check the application log

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CMN_ERR_HANDL013 - Cannot retrigger selected messages; check the application log ?

    The SAP error message /ACCGO/CMN_ERR_HANDL013 indicates that there is an issue with retriggering selected messages in the context of the application log. This error typically arises in the context of the SAP Application Log framework, which is used to log messages and errors during the execution of various processes.

    Cause:

    1. Message Status: The messages you are trying to retrigger may not be in a status that allows for retriggering. For example, they might already be processed or marked as completed.
    2. Application Log Issues: There could be issues with the application log itself, such as missing entries or corruption.
    3. Authorization Issues: The user may not have the necessary authorizations to retrigger the messages.
    4. Configuration Issues: There may be configuration issues in the application that prevent the retriggering of messages.
    5. Technical Errors: There could be underlying technical errors in the system that are preventing the operation.

    Solution:

    1. Check Message Status: Review the status of the messages you are trying to retrigger. Ensure they are in a state that allows for retriggering.
    2. Review Application Log: Use transaction SLG1 to check the application log for any related entries that might provide more context on the error.
    3. Authorization Check: Ensure that the user has the necessary authorizations to perform the retriggering action.
    4. Configuration Review: Check the configuration settings related to the application log and the specific process you are working with.
    5. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
    6. Reprocess Messages: If applicable, you may need to manually reprocess the messages or correct any issues that caused them to fail initially.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SLG2 (Display Application Log).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to the Application Log framework and error handling for more insights.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it. If the problem continues, consider consulting with SAP support for further assistance.

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