How To Fix /ACCGO/CMGL_APPL171 - Event fee type is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMGL_APPL -

• Message number: 171

• Message text: Event fee type is mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMGL_APPL171 - Event fee type is mandatory ?

  The SAP error message /ACCGO/CMGL_APPL171 Event fee type is mandatory typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that a required field, specifically the "event fee type," has not been filled in or is missing when trying to process a charging event.
  Cause:
  
  Missing Mandatory Field: The event fee type is a mandatory field that must be specified for the charging event to be processed. If this field is left blank or not properly configured, the system will throw this error.
  Configuration Issues: There may be issues with the configuration of the charging event or the related fee types in the system.
  Data Entry Errors: Users may inadvertently skip entering the fee type when creating or modifying an event.
  
  Solution:
  
  Check Event Configuration: Ensure that the event you are trying to process has the event fee type properly configured. You can do this by navigating to the relevant configuration settings in SAP CC.
  Enter Fee Type: If you are creating or modifying an event, make sure to fill in the event fee type field before saving or processing the event.
  Review Documentation: Consult the SAP documentation or help resources for guidance on how to properly configure event fee types and ensure compliance with mandatory fields.
  Testing: After making the necessary changes, test the event processing again to confirm that the error has been resolved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users involved in creating or managing charging events are adequately trained on the importance of mandatory fields and how to properly configure them.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with an SAP expert for further assistance.