How To Fix /ACCGO/CMGL_APPL173 - Customizing data does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CMGL_APPL -

• Message number: 173

• Message text: Customizing data does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CMGL_APPL173 - Customizing data does not exist ?

  The SAP error message /ACCGO/CMGL_APPL173 Customizing data does not exist typically indicates that the system is unable to find the necessary customizing settings for a specific application or module. This can occur in various scenarios, particularly when working with the SAP General Ledger or other financial applications.
  Causes:
  
  Missing Customizing Entries: The required customizing data for the application has not been set up in the system.
  Transport Issues: If the customizing settings were transported from another system (e.g., from development to production), there may have been an issue during the transport process.
  Incorrect Configuration: The configuration may have been incorrectly set up or deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the customizing data.
  Version Mismatch: The application version may not match the customizing data version, leading to incompatibility.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and verify that the necessary settings for the application are in place.
  Ensure that all required entries are maintained.
  
  
  
  Transport Management:
  
  If the customizing data was supposed to be transported, check the transport logs for any errors.
  Ensure that the transport requests were released and imported correctly.
  
  
  
  Reconfigure:
  
  If the customizing data is missing, you may need to reconfigure the settings. Refer to the documentation or guides for the specific application to ensure all necessary steps are followed.
  
  
  
  Authorization Check:
  
  Verify that the user has the appropriate authorizations to access the customizing data. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE09/SE10 (Transport Organizer), and SU53 (Authorization Check).
  Documentation: Refer to SAP Help documentation for the specific module you are working with to understand the required customizing settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.