How To Fix /ACCGO/CAS_PTC021 - End: Check of payment guarantee procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 021

• Message text: End: Check of payment guarantee procedure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC021 - End: Check of payment guarantee procedure ?

  The SAP error message /ACCGO/CAS_PTC021 End: Check of payment guarantee procedure typically relates to issues with the payment guarantee procedure in the SAP system, particularly in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module. This error can occur during the processing of payment guarantees, which are often used in scenarios involving credit management or customer payments.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Configuration Issues: The payment guarantee procedure may not be properly configured in the system. This includes missing or incorrect settings in the relevant customizing tables.
  
  
  Data Issues: There may be missing or incorrect data in the customer master records, contract accounts, or payment guarantee documents.
  
  
  Authorization Issues: The user may not have the necessary authorizations to execute the payment guarantee procedure.
  
  
  Business Logic Errors: There may be specific business rules or conditions that are not being met, leading to the failure of the payment guarantee check.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the payment guarantee procedure in the SAP system. Ensure that all necessary parameters are correctly set up.
  Use transaction code SPRO to access the configuration settings and navigate to the relevant sections for payment guarantees.
  
  
  
  Validate Data:
  
  Check the customer master data and contract accounts for any inconsistencies or missing information.
  Ensure that the payment guarantee documents are correctly entered and linked to the appropriate accounts.
  
  
  
  Review Authorizations:
  
  Verify that the user executing the transaction has the necessary authorizations to perform actions related to payment guarantees.
  Use transaction code SU53 to check for any authorization failures.
  
  
  
  Analyze Logs:
  
  Check the application logs for more detailed error messages that can provide insights into the specific cause of the issue. Use transaction code SLG1 to view application logs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the payment guarantee procedure for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SU53 (Authorization Check).
  SAP Notes: Search for SAP Notes related to the error message or payment guarantee procedures in the SAP Support Portal.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the /ACCGO/CAS_PTC021 error message in SAP.