Message type: E = Error
Message class: /ACCGO/CAS_PTC -
Message number: 019
Message text: Start: Check of payment guarantee procedure
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/ACCGO/CAS_PTC019
- Start: Check of payment guarantee procedure ?The SAP error message /ACCGO/CAS_PTC019 typically relates to issues with the payment guarantee procedure in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can occur during the execution of a payment guarantee check, which is a process that ensures that a customer has sufficient credit or payment guarantees before proceeding with a transaction.
Cause: The error can be caused by several factors, including: Missing Configuration: The payment guarantee procedure may not be properly configured in the system. Insufficient Credit: The customer may not have enough credit or payment guarantees available to cover the transaction. Incorrect Master Data: There may be issues with the customer master data, such as missing or incorrect payment guarantee information. System Errors: There could be underlying system issues or bugs that are causing the error to be triggered.
Solution: To resolve the error, you can take the following steps: Check Configuration: Ensure that the payment guarantee
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