How To Fix /ACCGO/CAS_PTC022 - Start: Check of sales document type

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 022

• Message text: Start: Check of sales document type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC022 - Start: Check of sales document type ?

  The SAP error message /ACCGO/CAS_PTC022 Start: Check of sales document type typically occurs in the context of the SAP S/4HANA system, particularly when dealing with the Advanced Compliance Reporting (ACR) or similar modules. This error indicates that there is an issue with the sales document type being processed.
  Cause:
  
  Invalid Sales Document Type: The sales document type being used may not be valid or may not be configured correctly in the system.
  Missing Configuration: The sales document type may not have been set up in the system for the specific process or transaction you are trying to execute.
  Authorization Issues: There may be authorization issues preventing the system from processing the sales document type.
  Inconsistent Data: There could be inconsistencies in the data related to the sales document type, such as missing mandatory fields or incorrect settings.
  
  Solution:
  
  
  Check Sales Document Type Configuration:
  
  Go to the configuration settings for sales document types in the SAP system (Transaction code: VOTXN or SPRO).
  Ensure that the sales document type you are using is correctly configured and active.
  
  
  
  Review Transaction Data:
  
  Check the specific sales document that triggered the error. Ensure that all required fields are filled out correctly and that the document type is appropriate for the transaction.
  
  
  
  Authorization Check:
  
  Verify that the user executing the transaction has the necessary authorizations to work with the specified sales document type.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered. This may provide insights into what is causing the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to test the sales document type.
  Documentation: Review SAP documentation related to sales document types and compliance reporting for additional context and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the /ACCGO/CAS_PTC022 error message in SAP.